Retain business, grow a sustainable future and watch your business fly.

I'm a legal professional

Relying on ad-hoc case work can be a killer for your firm. We take the key elements of account management and customer success and implement them into your business. Taking your revenue from unpredictable to forecastable.

Read about our legal clients

I'm in the tech business

It's an age-old tale of failing technology businesses, you win business but they stay with you less than a year leaving you with no stable base to grow from. We'll help you win the right customers for your product and ensure you keep them.

Read about our tech clients

Our Journey

Working in and creating sector leading client teams, you learn a lot.

The companies we see succeed are the ones not chasing around for new business, but the ones retaining and growing their existing client base. Why? Because getting new work from an existing client will cost you less than pitching for new business.

Our Expertise

Explore our range of specialized services designed to elevate your business.

Get Started

Technology-Driven Solutions

Explore our technology solutions we've implemented.

Customer Success Strategies

Discover how we tailor unique customer success strategies aligned with your business objectives and customer needs.

Commercial Team Optimisation

Learn how we optimise your commercial team operations to drive efficiency and maximise sustainable revenue generation.

Our Approach

The FlyingToucan Methodology

Analysis & Strategy

Identifying unique challenges of you business and plan out the right way forward.

Execution Excellence

Implementing impactful strategies to drive sustainable business growth and success.

Reporting and monitoring

We ensure the strategy we put together works. We do this by reporting on results and refining strategy.

Success Stories

We turn your story into a success story which together we can shout about.

Client Testimonials

Read what our clients have to say about the transformational impact of our services.

Alex has helped us turn Paloma into a sustainable, revenue generating business which has allowed us look towards future growth of the business.

We'd recommend his services to anyone looking to grow their business in the right way.

Alex has helped us set the foundations for sustainable growth at recLAW through better insight into our customer data and the creation of our technology platform recPROTECT.

He's also helped us develop our enquiry flow to ensure we maximise deal value from every inbound we get.

We've worked with Alex on a number of projects. His versatile skill set has helped us with everything from customer success, product and sales which has been invaluable in scaling our businesses.

Seth Richardson

Partner

Paloma Systems

Barry Cullen

Partner & Founder

recLAW

David McNally